Financial Policy

Financial Policy

Our relationship is with you, to provide quality healthcare to you. Consequently, all charges incurred are your responsibility. The obligation to ensure payment in timely manner lies with you. Unfortunately, we cannot always depend on your insurance company to make timely payment on your behalf. We are not responsible for delays, misplaced claims, or the need for additional information from you by your insurance company. If you are unable to meet your financial obligation, payment arrangements can be made. Contact the billing department to discuss payment options before your account becomes overdue.

Billing Information

It is essential that you provide us with the complete and accurate information so that we may properly submit billing information to your insurance company (i.e., home address, phone numbers). We will make every effort to submit claims to your insurance company and promptly provide you with our statements. However, if for any reason the statement is returned to our office because of a problem with an address you provided, your account may be turned over to a collection agency. You will be financially responsible for all collection fees and legal fees that our office incurs thru the process utilized to collect the outstanding delinquent balance. it is important for you to understand that your health insurance coverage is an agreement between you and your insurance company.

More Services We Provide

The portal is a convenient way to leave non urgent messages for the staff to communicate with your MD, the business office or our advocates. It is monitored during business hours on Monday thru Friday from 9AM to 4PM. It is not monitored on the weekends. Please call the office for any urgent concerns.